If you receive your item, and it is not something you love, we will gladly issue a return within 14 days of purchase with your original receipt. If an item is defective or if we made a mistake, we will reimburse you shipping, item cost, as well as the return shipping fee. Our number one priority at James Street Home Decor is to keep our customers happy!
If you have misplaced the receipt but still wish to return, we will happily issue you a store credit.
Please do not hesitate to contact us with any questions or concerns. We will accommodate any issues to ensure you are a happy customer!
We will always have your order shipped within 48 hours but it usually within 24! Most orders within Canada take 2-3 business days.
Please note, if you are ordering outside of Canada, James Street Home Decor is not responsible for extra duties or charges upon delivery.